Customer Focused Culture
- Customers are the center of everything we do.
- Identify and understand our customer’s expectations, measure customer perceptions, and implement improvements to increase customer satisfaction.
- Deliver on-time & on-quality products, systems and services that meet or exceed our customer’s expectations.
Partnership and Loyalty
- Deliver more value to our customers that earns their respect and loyalty.
- Leverage our partners & suppliers strengths to improve our products and our businesses from product design through supply chain management, production and operation.
- Operate to highest ethical, environmental, safety and professional standards.
- Embed social responsibility & company ethics policies in our business practices.
- Continually improve environmental, health and safety performance trough all products, operations, systems and services.
- Our target are “zero defects” and “right first time”.
- Value our employees as the most critical asset.
- Increase the motivation and skills of our people to add value to our customers and our businesses, through continual training and development
Excellence and Innovation
- Constantly challenge ourselves to improve.
- Enable and engage our people at all levels in a relentless drive to improve operational performance along the value chain from suppliers to customers.